[H-GEN] [Fwd: [SD# 142431] - Resolved - [Fwd: RE: Internet access in 82F/101]]

[Russell Stuart]

Humbug internet access should be working for next meeting.

-------- Forwarded Message --------
From: itsupportdesk at its.uq.edu.au
Reply-to: itsupportdesk at its.uq.edu.au
To: russell-humbug at stuart.id.au
Subject: [SD# 142431] - Resolved - [Fwd: RE: Internet access in 82F/101]
Date: 10 Feb 2014 11:42:20 +1000

Dear Russell Stuart,

We believe that ticket SD#142431 – [Fwd: RE: Internet access in 82F/101], submitted to Service Desk, has been resolved. The details of the resolution are as follows:

VLAN changed

The network outlets for the lectern have been assigned the correct vlan and now allow dynamic address allocation.
Please let me know if you have any problems.

Thanks,
Dylan Thomas
 
If you do not believe this has been resolved log into the Self Service portal at http://servicedesk.its.uq.edu.au or contact the Service Desk using the details in the signature of this email, quoting the reference number SD#142431

If a response is not received, the ticket will be closed automatically after 10 working days. A closed ticket cannot be reopened. 

Your satisfaction is important to us. Using the link below, you can review your ticket and use the "Complete Survey" action to submit a brief survey.  
https://servicedesk.its.uq.edu.au/ServiceDesk.WebAccess/object/open.rails?class_name=IncidentManagement.Incident&key=c638df72-e1c2-489c-ae8c-db0181f309bf

Regards,
Dylan Thomas
ITS Network Operations

UQ ITS Service Desk Phone numbers
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