[H-GEN] Outlook inbox can't receive mail
Jay
johannes at paradise.net.nz
Wed Apr 28 05:08:33 EDT 2004
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Yes, I know it's embarrassing to still have to deal, though rarely, with that
stuff.
Outlook 2000 on a new XP machine was 'updated' by the user by importing his
old outlook pst-file. I am not quite sure what exactly he's done but ever
since e-mail cannot be received anymore.
To be exact, authentication and e-mail check is successful, however, the
actual e-mail can't be received. It looks like outlook 'forgot', or does not
know where to put the actual e-mail file so it drops the mail server
connection prematurely. Outgoing mail is fine.
Send/receive for the same account on a different machine is completely fine.
It's not a mail server issue.
The whole thing looks to me like that the inbox got stuffed up during the
import. I have never seen such a case. Anyone ever had that happen to them,
or any ideas as to what it is and how it can be fixed short of an outlook
re-install. I had a look through all those myriads of outlook settings
without a positive yet.
Cheers
Johannes
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