[H-GEN] Planet Humbug - time to retire or fix

[James Iseppi]

Hi All,

Firstly, there were some secondary issues with the planet that mean it  
has again not refreshed since I fixed it last night. I'm hopeful that  
these issues are now resolved, and planet operation should be back to  
its regularly scheduled program. Again, if anyone notices any issues,  
please don't hesitate to send an email to sysadmin at humbug.org.au with  
the details of what is not working as expected.

Elspeth,

Could you let me know what email address you sent that message to? As  
from what I can see that message did not end up going to the sysadmin  
list, as you would probably know since you were on the sysadmin list  
until recently. From the response you received it looks like it ended  
up in the request tracker that Robert Brockway was in the process of  
setting up, but it appears that it was not configured to notify the  
sysadmin list about these requests, which is far from ideal.

Thanks
James

On 08/09/2009, at 11:07 PM, Elspeth Thorne wrote:

>> I cannot find anyone reporting the issue of planet HUMBUG not working
>> anywhere in the archives of the sysadmin mailing list, nor has it  
>> been
>> mentioned to anyone who could fix it until last Saturday night. So  
>> my first
>> question would be, why has no one told us (ie. the Sysadmin's) that  
>> it's not
>> working? It's really hard to fix something that you don't use  
>> yourself when
>> no one tells you it's broken.
>>
> Hello James,
>
> This is the response I recieved when I lodged the issue in July.
>
> Thanks,
>
> Elspeth.
>
> [humbug.org.au #24] AutoReply: Planet site not updating
> 				
> HUMBUG Support via RT
> to treasurer
> 	
> show details Jul 21
> 	
>
> Greetings,
>
> This message has been automatically generated in response to the
> creation of a trouble ticket regarding:
>       "Planet site not updating",
> a summary of which appears below.
>
> There is no need to reply to this message right now.  Your ticket  
> has been
> assigned an ID of [humbug.org.au #24].
>
> Please include the string:
>
>        [humbug.org.au #24]
>
> in the subject line of all future correspondence about this issue.  
> To do so,
> you may reply to this message.
>
>                       Thank you,
>                       support at humbug.org.au
>
> -------------------------------------------------------------------------
> Hey peoples,
>
> Seems that the planet.humbug.org.au site isn't picking up new posts.
> Can you look into this please?
>
> Thanks,
>
> Elspeth.