[H-GEN] Request Tracker question

[Harry Phillips]

I know that some of the members of HUMBUG use RT and am wondering if it
would suit my needs so I thought I would ask here after reading the RT web
site.

I have some regular clients and want to store their details. When creating a
new ticket I want to be able to select them and have their details appear as
part of the ticket.

Eventually I want them to be able to login and enter their own tickets if
they wish.

Is RT or another Open Source system able to do that? Or do I have to develop
my own?

-- 
Regards
Harry Phillips