[H-GEN] Re: intermittent cable connxn outage

[Troy Piggins]

* Scott Burns <sburns at ihug.com.au> :
> > Cable modem, motorola SB5100, connected via a second NIC on the
> > gateway.
> >
> >
> 
> This type of modem has an online interface.  Can you get to it with a
> web browser when the link is down?  With the ADSL modem at work I can't
> ping it when the link is down but I can connect to it with my browser.

No, but I can see it with browser when the link is up.  

> When it goes down, try to traceroute to 64.233.175.13 - this helps rule
> out DNS problems.

Not a DNS problem - tried traceroute IP address, and nothing.

> They are just counts of bytes sent and received.  While the link is down
> I'd expect the TX (transmit) to increase but not the RX.

Ok, I will keep an eye on that.

> Now, if you can traceroute by numbers as above and get to the machine it
> is a DNS problem.  If you can connect to the modem with a browser while
> the link is down it's probably a problem with the ISP, and if you can't
> connect to the modem it's a local problem.  Each of them have a
> different place to go from here.

Not DNS, and can't see modem when down.  Must be local.

> I can't access the log at the address you gave me.  I'll keep trying.

There now - http://lowstump.com.au/messages

Different name to what I mentioned before.  I am rushing to get
these emails etc out while things are working :-)

Thx for help, but I think there is a ways to go!

-- 
T R O Y  P I G G I N S
e : troy at piggo.com