[H-GEN] who to contact?

Greg Black gjb at gbch.net
Thu Aug 5 06:09:58 EDT 2004


On 2004-08-05, Robert Stanford wrote:
> Greg Black wrote:
>> 
>> I would report all the facts to my customer in writing, pretty
>> much as you have done, but with clear descriptions of the issues
>> and their potential impact on the customer.
> 
> I rang them, they told me not to upload, so I just set up my own secure 
> server for the vendor to download the file from.

Eeek.  From the original description, I would not have let them
have any confidential data.  Luckily, it's not my call.

>> As for reporting the offending company, I'd give that a big
>> miss.  It has too many avenues that lead to tears and too few
>> benefits to be worth pursuing.  On the other hand, if your
>> customer wants to beat the vendor over the head, let them go and
>> do it.
> 
> You still havent answered my question :)

Oh yes, I did answer your question.  I think you just didn't
like my answer ...

Cheers, Greg




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