[H-GEN] Problems accessing sites

[Paul Clarke]

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Hi all,

I'm stumped (which doesn't necessarily mean it is a complex problem :)

My server on Rackshack is up and working fine. I can access the web
pages from any computer except any on my system at home. It was all
working fine last week and haven't made any changes.

Here are the details:

The site: www.qfm.org.au (there are others but this is the shortest url)
The IP: 216.127.68.19
My configuration:
Both the following do not work
Win XP dialling into optusnet or Win XP and Debian stable connecting
through a Snapgear VPN Router that dials into the optusnet connection.

What does work:
I can in both configurations, ping the server, get a complete
traceroute, ftp the server (haven't tried on the debian box as I don't
know the commands), receive email from the server, get any other site on
the www.

What doesn't work:
I can not access the web site using either IE 6 or links on the
respective machines. It times out.

I have contacted Rackshack, but the site works. I have contacted
Optusnet and we have gone through all the configuration, eventually they
said that as I can ping and traceroute that they are serving the sites
and it is something on my system. 

Here is the tracert (win xp as that is the box I am on at the moment):
Tracing route to www.qfm.org.au [216.127.68.19] 
over a maximum of 30 hops:    

1   168 ms   148 ms   196 ms  mchax4.optusnet.com.au [203.164.222.254]

2   233 ms   184 ms   216 ms  RDL-CHOC-1.gw.optusnet.com.au
[203.213.145.249]    
3   158 ms   157 ms   163 ms  rdl4-ge1.gw.optusnet.com.au [211.28.110.1]

4   215 ms   194 ms   171 ms  mas1-pos6-1.gw.optusnet.com.au
[198.142.139.117]    
5   243 ms   186 ms   185 ms  mas5-ge3-4.gw.optusnet.com.au
[211.29.129.37]    
6   246 ms   190 ms   183 ms  mas3-ge2-1.gw.optusnet.com.au
[211.29.129.33]    
7   273 ms   174 ms   185 ms  pos1-2.ig6.optus.net.au [61.88.178.89]    
8   374 ms   451 ms   398 ms  bpr2-so-6-0-0.LosAngeles.cw.net
[208.173.55.149]    
9   467 ms   428 ms   418 ms  208.173.55.186   
10   469 ms   447 ms   435 ms  dllstx1wcx3-oc48.wcg.net [64.200.240.5]

11   368 ms   426 ms   433 ms  dllstx1wcx2-pos9-0.wcg.net
[64.200.110.129]   
12   372 ms   422 ms   427 ms  hstntx1wce2-pos4-0.wcg.net
[64.200.240.74]   
13   367 ms   442 ms   492 ms
hstntx1wce2-everyonesinternet-gige.wcg.net [65.77.93.54]   
14   407 ms   436 ms   439 ms  207.218.245.35   
15   368 ms   441 ms   431 ms  zeus.aether.com.au [216.127.68.19]   

Trace complete.

Anyone got any ideas why this could happen?

My logic brings me to conclude that:
It is not the rackshack server - as I can see the site from work and
other places
It is probably not the optus net connection - as I can traceroute and
they tested it on their dial up machine.
It is not the snapgear router as it doesn't work when I connect directly
with win xp
It is not win xp - as it doesn't work on the debian box connecting via
the snapgear router

Which leaves me with the fact that nothing could be wrong :(

Is there anything else I can try?

Thanks

Paul

Site Dynamics - Paul Clarke
paul at sitedynamics.com.au
0414 367 747


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