[H-GEN] Off Topic : IINET Experiences??

[David Jericho]

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On Tue, May 20, 2003 at 08:18:04PM +1000, R&J Stuart wrote:
> especially with broadband.  Surely people can be responsible enough that 
> they will own up to being biased by being on staff (or any other 
> affiliations aside from being a customer) with an ISP?

>From experience, no they won't be :) That is of course until sharp
eyed customer or someone in the know outs them.

> I find discussions on this list of experiences with various ISPs helpful 
> when being asked by other people about broadband alternatives (though I do 
> recommend they look at whirlpool and broadbandchoice).

whirlpool.net.au, and broadbandchoice.com.au are two excellent
resources. Of course, use your judgement in determining if a
particular poster is worth paying attention to.

> I would not recommend Bigpond ADSL for business use and don't even think 
> about trying to get support for Unix/Linux for any broadband product from 
> Bigpond.

It's a sad thing that I couldn't seriously recommend any provider at
the moment for business. Having said that, I also haven't used
Internode for business yet, and I've yet to find a reason to complain
about their service with my personal link.

The problem I find with xDSL for businesses is that they don't seem to
understand that they're getting a _cheap_ internet link. Not a link
with SLAs. Not a fully mature technology. Not a full blown private
dedicated trusted link to a vendor with a corporate focus.

Yet many business owners have the thoughts of "Woah! 1.5 megarams.
This is serious stuff boys!" and assume it's a high availability
service that the vendor will bend over backwards to support.

-- 
David Jericho


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