[H-GEN] A request to the list maintainers

[James Lever]

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According to Greg Black (on Fri, Feb 14, 2003 at 04:04:58PM +1000):
[snip]
> | | formail -R Reply-to X-reply-to 
> 
> The point about this, and why it really sucks, is that it
> destroys any genuine Reply-To header that the original sender
> might have placed in the message.

No, if that procmail script is placed in front of the mailing list, where
one might expect it to run, it retains the original reply-to.

> Let's say I'm in Melbourne at a customer site and send a message
> to a list.  It will, as always, be "From" my usual posting
> address; but I might want to control where the answers go and so
> I put something like this in the headers:
> 
>     Reply-To: list at foo.org, boss at customer.com
> 
> That way, my customer (who is not on the list) will receive any
> responses and they will also go to the list.  However, a list
> that goes in for mail mutilation will change my header so that
> it reads:

There is an awefully good reason that the person is not on the list.
In this instance, it is probably an internal list for queries to be
placed and discussion about those to take place, however, discussion
that is internal only.  A suitable reply should be seperately written
to the client once a resolution has been found.  (for example)

If you personally want your customer to see the reply, you can, 
assumedly with appropriate permission, forward it on to your client.

I think you're flogging a dead horse here.

cheers,
James

ps: I have a one line sig from this a/c :)

pps: Hi Stuart (should we call you Stewie?), love the new sig
     - *big* improvement.

-- 
http://home.visac.uq.edu.au/people/jamver/index.html#sigs


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