[H-GEN] About online security of our systems

[Mick Howe]

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On Thu, 21 Mar 2002 14:37, you wrote:
> Hi Bradley, et al,
>
>
> Interestingly, I found myself talking to a security dude from Optus at Home
> early last week, after they had disconnected me for excessive traffic.
>
> The cause of this was in fact an incoming DoS attack on my system, which
> I had already informed them about AND had changed my network card so I'd
> be certain to get a different IP with DHCP.
>
> Optus at Home's corporate opinion for attacks is that they are ALWAYS
> caused (somehow) by the person who is attacked. Not "sometimes", not
> "often", but ALWAYS. Analogy: if you get robbed or raped on the street,
> you must have caused it!
>
> And even though the blame is defaulted to the customer, Optus does
> insist that you contact them immediately in case something like this
> happens. So you are expected to turn yourself in, fully aware of the
> fact that the blame will immediately be placed squarely with you.
> I pulled them up on that one 'cos they said it was in the AUP and I
> informed them it wasn't (I won't be surprised if it gets added now.)
> (as noted, I *had* in fact informed them about the attack, only they
> felt I hadn't done so fast enough.)

This sounds like a case for the Telcommications Industry Ombudsman

/\/\ick

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