[H-GEN] Request tracker 1 or 2

[Robert Brockway]

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Hi all.  It looks like I'll be asked to setup RT (from
http://www.fsck.com) for my new workplace to allow for job tracking, etc.
I've setup RT1 quite a few times & am conformtable with its management &
use. RT2 has supposedly got alot of new features but doesn't seem as
"straight forward" to operate from a user perspective as RT1 (from the
little I've seen). I'm interested in the comparative opinions of those who
have tried both RT1 & RT2 as a job management system.  Do users find RT2
easy enough to manage.  The users won't necessarily be technical but would
receive some in house training in its use.
Cheers,
	-Rob

-- Robert Brockway B.Sc. email: robert at timetraveller.org  ICQ: 104781119
   Linux counter project ID #16440 (http://counter.li.org)
   blake: up 69 days, 14:43,  2 users,  load average: 1.84, 1.84, 1.82
   "The earth is but one country and mankind its citizens" -Baha'u'llah


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