[H-GEN] FW: Debian Issue needs resolving ASAP - involves getting paid!!! (fwd)

[Bruce Campbell]

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Forwarded for Hilton Travis QuarkAudioVisual at email.com .

-- 
  Bruce.                                                         |    BOFH
  Infinite Monkeys.  Infinite Keyboards.  I see no Shakespeare.  |  HUMBUG
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---------- Forwarded message ----------
-----Original Message-----
From: Hilton Travis [mailto:QuarkAudioVisual at email.com] On 
Behalf Of Hilton Travis
Sent: Wednesday, 2 May 2001 10:59 AM
To: 'general at lists.humbug.org.au'
Subject: Debian Issue needs resolving ASAP - involves getting paid!!!


Hi All,

I just received a phone call from Claude at Razor Print in 
the Valley.  He is having an issue with his network as follows:

Debian Linux box configured as a DialUp Router/Gateway to a 
Primus dial-up account. Inside this P-II (or P-III) Debian 
box are a number of Macs.

The Macs are unable to regularly send/receive email through 
the Debian router.  This may be a Mac issue, a Debian Router 
issue, or an ISP issue.  I have managed to get the following 
config information so far (I have not been onsite).

Router:	IP Address	192.168.0.1
		Subnet Mask	255.255.255.0
		Gateway
		DNS Primary	unknown
		DNS Second	unknown

Macs		IP		192.168.0.1 and up
		Subnet	255.255.255.0
		Gateway	192.168.0.1
		DNS Primary	unconfigured
		DNS Second	unconfigured

As I mentioned, the issue may be related to the config of 
Outlook Express on the Macs, the Debian box itself, the modem 
configuration, the Primus ISP account, or their Asia Online 
email account.

Now, the issue I have with going and doing this job myself is 
that it has been quite a while since I have played with 
modems under Linux and I am not too sure of myself there.  
But mainly that I do not know the Debin *way* at all.  I have 
tried configuring a Debian box here and got hopelessly stuck.

So, would someone who knows enough about Debian be able to 
ring Claude on 07 3852 1977 and arrange to go and sort this 
out.  Also, please email me or phone me on 0419 792 394 and 
let me know when this has been arranged.

A second issue will be when the Primus ADSL modem arrives 
(supposedly) next week.  This system will then need to be 
configured for operation with the modem and NIC (which may be 
supplied with the Modem, may be there already, or may need to 
be purchased and installed).  Whoever fixes the current mess 
would also need to be able to configure the system to talk to 
the ADSL modem when it arrives.


Thanks in advance.


Regards,

Hilton Travis           E-mail: QuarkAudioVisual at email.com
Manager                 Telephone: +61-419-792-394  _--_|\
Quark AudioVisual                                  /      *
Quark Computers                                    \_.--._/
(Brisbane, Australia)                                    v





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